Management
Communication

Marriott School of Business

Brigham Young University

  1. Empower communication matters more than
    ever in an ai world
  2. brand harness the power of personal identity
  3. Analyze Measure twice, cut once
  4. strategize define your purpose
  5. scrutinize Find credible sources
  6. organize create order from chaos
  7. draft develop your information
  8. design format for readability
  9. revise review, edit, and improve
  10. proofread fix your errors
  11. collaborate hone teamwork and leadership skills
  12. Present Deliver world-class presentations
  13. email learn tips and etiquette
  14. reports see industry examples

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To access the previous HTML version of the online textbook, click here.

Note: This version will not reflect any updates or changes.

Thank you to . . .

The Brigham Young University Marriott School of Business Dean’s Office for unwaveringly providing supporting resources needed to create and continually update this open textbook: Dean Brigitte Madrian, Associate Dean John Bingham, Associate Dean Bonnie Anderson, and Associate Dean Eric Teel.

The Friends of the Harold B. Lee Library and the late Jennifer Paustenbaugh, former University Librarian at BYU, for generous support of the original edition.

Dr. William Baker for being a role model and inspiration.

Our students, who light up the world as they enter to learn and go forth to serve.

Contributors to the 2023 version

Authors: Liz Dixon, Kelli Ritter, Crickett Tyacke, and Melissa Wallentine

HTML programmer, researcher, and graphic designer: Collin Young (BYU Marriott MIS Student)

Contributors to the original PDF version

(which can be found here)

Lead author and project manager: Lisa Thomas

Authors: Sue Bergin, Liz Dixon, the late Julie Haupt, Karmel Newell, Mariana Richardson, Kurt Sandholtz, Andy Spackman, Melissa Wallentine, and Crickett Willardsen.

Reviewers: Warren Brunson, Lara Burton, Linda Christensen, Shayne Clarke, Kacy Faulconer, Leslie Kawai, Valene Middleton, Duane Miller, Rick Murdock, Ryan Starks, Ross Storey, and Scott Taylor.

Design and Research: Clarissa Oliphant and Mallory Reese

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The Management Communications Group
Marriott School Of Business, Brigham Young University